Network Solutions and Services

 Network Management and Server Based Data Protection

As a business that uses technology as the principal tool of your company, you need to ask yourself a few questions regarding your current IT configuration:

1) Do you currently have a good data backup method in place? How you tested the recovery process? Do you know if your data is being backed up at set intervals? How much is your data worth to your business?

2) If your computer systems were to suddenly fail and you lost your data, do you have a Disaster Recovery plan?  How soon would your company be up and running again, and would your data be 100% recoverable?

3) Are you protected by the latest virus definitions and spam fighting technologies?  Is your inbox flooded with email that slows you and your employees' productivity on a daily basis?

4) Do you have an IT support company you know will be there 24x7 in case of an emergency?  Do you know if they are proactively managing, monitoring, and maintaining your business critical computer systems?

 
No matter what your answer may be, we have all of the bases covered for all of your technology needs.  From clients that have no centralized server and need one installed, to customers who have large scale networks and/or currently have in-house IT staff looking for a company to manage their systems in order to minimize daily tasks, or maybe would like professional consulting experience- Koastal is here for you.


 We are a Managed Services Provider (MSP)

Business networks are becoming more and more complex every day.  Now security threats constantly emerge and applications that once were a luxury are now critical to your business.  Technology is no longer a luxury, but a requirement.  Therefore, it is essential to maintain your technology.  The easiest, most cost-effective, and accurate way to maintain network availability is with a comprehensive support plan.

As a MSP, we offer services to completely manage your technology services that help you maximize system availability and minimize support costs.  You can take advantage of continuous system monitoring to intercept work stoppage problems and a highly competent telephone and onsite assistance team to maintain efficiency and quickly resolve problems for the products on your network.

From 24x7 remote management, onsite support, virus/spyware/greyware detection, Spam filtering, data backup and restoration, to complete IT projects and consulting, Koastal is a total Information Technology package for your small to medium sized business.


On-Call and As-Needed IT Services

On-Call support is for businesses who would like IT support on an as-needed basis. 

This service is mostly geared towards the following:

1) Businesses who have onsite technical staff who can manage all but the more complex technical issues and/or

2) Have very little IT requirements and/or

3) Need a reliable IT services company that will respond to mission critical issues in a timely manner

Although customers who opt for On-Call based services do not realize the full potential of Koastal's Managed Care service plans, you still have a service provider that can assist your business in the event you need support.  These customers are responded to on a best-effort basis and are billed on an hourly basis.